ColdBet Terms and Conditions

Welcome to ColdBet. These Terms and Conditions govern your use of our website, mobile applications, and all services we provide. By completing coldbet register and creating an account, you confirm that you have read, understood, and agreed to be bound by this document in full. At ColdBet, we reserve the right to amend these terms at any time, and we encourage you to review them periodically.

About Our Operator

Our platform is operated by Game2Net B.V., a company registered in Curaçao under number 163111, located at Abraham Mendez Chumaceiro Boulevard 03, Willemstad. Payments are processed through our wholly-owned subsidiary, Megabond LTD, registered in Cyprus (HE 444355). We hold a valid licence issued by the Curaçao Gaming Authority (CGA), licence number OGL/2024/296/1093. Here at ColdBet, we operate in full compliance with the regulatory framework applicable to our licence.

Eligibility and Account Registration

To use our services and complete cold bet login, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We do not accept players from Australia, Curaçao, France, the Netherlands, Spain, the United States and its dependencies, the United Kingdom, Aruba, Bonaire, Saba, and we strongly advise players from Cyprus to verify local legality before accessing our services.

• You must provide accurate, current, and complete information during cold bet register
• You may only hold one account with us at any time
• We reserve the right to request identity verification documents at any stage
• You are responsible for keeping your coldbet login credentials confidential

Deposits and Withdrawals

Our minimum coldbet deposit is €1, while the welcome bonus requires a minimum of €10 and the casino reload requires €5. We support a wide range of payment methods, including Visa, Mastercard, Skrill, Neteller, UPI, bKash, Nagad, and numerous cryptocurrencies such as Bitcoin, Ethereum, Tether, and Litecoin. We do not accept cash or cheque deposits, and a service charge applies to BTC transactions.

When you request a cold bet withdrawal, funds are generally returned using the same method used for coldbet deposit. If multiple methods were used, we may split the withdrawal proportionately, and in certain cases we may require a bank transfer instead. Our withdrawal limits are €10,000 daily, €30,000 weekly, and €100,000 monthly. We require that your total stakes match the sum of your deposits at odds of at least 1.1 before releasing withdrawal funds.

Verification and Processing Times

We process all requests 24/7. Our KYC checks are typically completed within 72 hours of document receipt, though video verification may take up to 5 working days, and in some instances up to 14 working days. Payment-system checks may, in rare cases, take up to 180 days. Once approved, our cold bet casino withdrawal processing time is up to 7 business days depending on the payment method chosen.

Bonuses and Promotions

At ColdBet, we offer a generous coldbet bonus package for new players: our Casino Welcome Package provides up to €1,500 plus 150 free spins with no wagering requirement on the spins themselves, spread across your first four deposits. Each cold bet bonus within this package comes with its own minimum deposit and free spin allocation on selected games.

All bonus funds carry a 35x wagering requirement to be completed within 7 days of activation, with a maximum bet of €5 while wagering is in progress. Coldbet free spins are credited only after the associated cash bonus has been fully wagered. We also offer a cold bet no deposit bonus from time to time, such as 60 free spins on Era of Jinlong, as well as our weekly Reload Casino promotion of 100% up to €300 every Sunday.

• Each cold bet promo code or bonus code must be entered before making the relevant deposit
• We disable all casino and sports bonuses for cryptocurrency accounts
• Switching to a sports bonus forfeits any pending casino bonus
• We apply double wagering contribution to most ColdGames, except Blackjack and Ladder games

We exclude certain games from wagering contribution, including PF Dice, PF Roulette, Lucky Wheel, Crash, Minesweeper, and similar titles. Once wagering is complete, we transfer any remaining bonus funds, up to the original bonus amount, into your main account balance.

Our Games and Providers

We provide access to over 8,000 games, including more than 6,000 coldbet slots titles and 600+ cold bet live casino games. Our library is powered by more than 180 providers, including Pragmatic Play, NetEnt, Play'n GO, Evolution, and many others. Our coldbet live casino section features roulette, blackjack, baccarat, poker, sic bo, dragon tiger, and various game shows, giving you an authentic gaming experience from your desktop or mobile device.

Loyalty Program

Our casino operates an 8-level cashback loyalty programme. Every player starts at Level 1 (Copper) and advances by earning Experience Points through gameplay. Our cashback ranges from 5% to 11% on net losses, paid without wagering requirements within 1-7 days depending on your level. The top tier unlocks VIP status, dedicated support, and rakeback between 0.05% and 0.25%. This programme is not available to players using cryptocurrency accounts.

Responsible Gambling

We are committed to promoting responsible gambling practices. You may request deposit limits, self-exclusion, or a temporary account suspension at any time by contacting our support team. We encourage you to gamble only with funds you can afford to lose and to treat our services as entertainment rather than a source of income.

Account Suspension and Termination

We reserve the right to suspend or close your account if we suspect fraudulent activity, breach of these terms, or any attempt to exploit our bonus system. Blocked accounts may contact us at block@cold.bet for further assistance. We may also withhold winnings obtained through fraudulent means or in violation of our promotional terms.

Customer Support

Our support team is available 24/7 via LiveChat, email, and our contact form. We also maintain active channels on Telegram, Instagram, Facebook, and X. Our support staff communicate in English, French, German, Russian, Arabic, Bengali, Polish, Portuguese, and Uzbek. For general enquiries, you can reach us at support-en@cold.bet, while complaints should be directed to complaints@cold.bet.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. We recommend checking this page regularly, as continued use of our platform after changes are published constitutes your acceptance of the revised terms. If you disagree with any update, you should discontinue use of our services and may contact us to close your account.

Governing Law

These terms are governed by the laws applicable to our Curaçao Gaming Authority licence. Any disputes arising from your use of our services will be handled in accordance with this regulatory framework, and we encourage you to contact our complaints department before pursuing external resolution channels.